Privacy policy

Homeora respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information

This includes information you voluntarily provide to us, such as:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party payment providers)

  • Any information you provide when contacting customer support

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on our website

  • Referring URLs

This data helps us understand how customers use our website and improve their experience.

2. How We Use Your Information

We use the collected information for purposes including but not limited to:

  • Processing and fulfilling orders

  • Communicating with you regarding your orders, inquiries, or support requests

  • Improving our products, services, and website functionality

  • Sending promotional emails or offers (only if you have opted in)

  • Preventing fraud, unauthorized transactions, and abuse

  • Complying with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand website traffic and usage patterns

  • Improve site performance and functionality

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics tools

  • Marketing and email platforms

These third parties have access only to the information necessary to perform their services and are obligated to protect your data. All payments are processed securely, and we do not store your full payment details on our servers.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal data, subject to legal obligations

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

We encourage you to review this policy periodically.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Homeora
📧 Email: sahilsidhuca@gmail.com
🏢 Address: